A Control Panel is a software tool used to manage the content of a hosting account. Including, but is not limited to, files, email messages, databases, stats and different operations carried out with them. The CP offers a web-based interface to control all these things and everything else relevant to the website hosting service via different sections where you can access features through menus and/or buttons. The simpler to use a CP is, the simpler it will be for you to control your web presence as a whole. In the common scenario, the Control Panel is the Internet hosting account’s back office, while a separate billing account is employed to handle payments and domain name registrations - if the company offers that service. Trouble tickets could be managed through the billing account or via a separate system.