Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our client help crew is trained to efficiently attend to all of our Linux cloud hosting packages users’ problems and help questions. Through our ticketing system, it will be easy to post your request and a support staff representative will get back to you in less than maximum an hour. In fact, practice has proved that the general reply time period is Twenty minutes.

  • Top quality support service

  • A Top–quality Support Service

  • You can easily write to us 24x7x365 with any query you may have in connection with Website Hosting France’s offerings. We’ve got experts on duty at all times to deliver guidance anytime required. You could use the ticket system or drop an e–mail anytime, or you can pick–up the phone or make use of the live chat through business hours.

  • Intuitive help center

  • An Intuitive Help Section

  • Website Hosting France has built–in an in depth practical knowledge base into the Control Panel to assist you to receive very helpful step by step instructions at any time. Each part of the Control Panel possesses its own contextual help area having a selection of how–to content articles. We have also prepared training videos to ensure that you get a greater visual representation of the way in which to execute any presented task.