Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Section

  • The Help Center built into Website Hosting France’s Website Control Panel features a collection of help articles and commonly asked questions. Aimed at fixing any common issue that you could possibly chance upon, they are contributed by our support team of qualified techs.

  • Top quality support service

  • Tutorial Video Clips

  • If you’d like to watch how an action is executed or how a problem is dealt with, rather than just reading about it, have a look at our compilation of educational video tutorials. They cover various different issues and will help you swiftly learn how to work with the Website Control Panel.

  • Intuitive help center

  • A One–Hour Ticket Response Guarantee

  • All semi–dedicated servers are backed up by a 24/7/365 tech support service and feature a one–hour ticket response guarantee. Our expert technicians will be at your disposal 24–7 and will solve any issue that you could possibly run into within maximum one hour after the helpdesk ticket submission. Normally, a reply will be given to you in less than twenty minutes.