1 hour ticket response
We are focused on supplying a prompt and accurate solution to every technical support ticket sent by a client. Our experienced support engineers will review your situation and will offer you the most effective option. We offer a 1–hour response time guarantee for all trouble tickets. In reality, our average helpdesk ticket response time has proven to be 20 minutes.
A Topflight Tech Support Service
Each member of our tech support team has many years of experience in the Linux cloud hosting packages arena and almost all of them have been with us for at least 5 years. They are all eager to reply to all your queries in the most proficient manner possible.
An Intuitive Help Center
To help you find a quick hint on how to use a certain service, we have included a really intuitive Help Center section in our Website Control Panel. You can browse through a vast selection of web hosting account administration articles and website management articles, have a gaze at our F.A.Q. library or check our step–by–step video tutorials.