Support Channels

  • 1 hour ticket response time

  • A one hour Ticket Reply Guarantee

  • Our group of service technicians will do their best to reply to your service tickets in up to 1 hour. If, however, the issue you have come across requires assistance from our Administrators’ =Department,= we’ll forward the ticket to the administrator on shift and will submit a reply to inform you.

  • Top quality support service

  • Qualified Client Help And Support Service

  • We will be on–line for you 24x7x365 to deliver help and customer support and also to aid you with any difficulty that you may come across while maintaining your virtual server. We can easily help you with all installed in advance apps, such as your Operating System, server admin panel (dependent upon the VPS type) and the Website Control Panel produced completely by us.

  • Intuitive help center

  • An Educational Help Zone

  • In the Website Control Panel that is included gratis in your virtual server, you can find an informative Help section, that includes everything you should be informed on when taking care of your internet sites and programs. We have incorporated a range of how to articles and reviews and video training that display the common website administration tasks in an understandable manner.